- Item Type: Lipstick
- Weight: 3.5 g
- Texture: Jelly
- Features: Temperature Changing Lipstick, Lip Balm with Vitamins, Crystal Lipstick
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of isnawy (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://isnawy.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
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Reviews
Our reviews are verified for authenticity16 reviews
Write a review
Z***a 
12 May 2019 13:15
dodanie 2 tyzdne. balenie je krasne, ruz uzasny, nesmrdi. som maximalne spokojna 2 weeks to Slovakia, packing is beautiful, lipstick awesome, the scent is nice. i am satisfied. gonna order more
J***a 
9 May 2019 14:23
Bought pink n.4, color as in the picture. I had a flower like this with prickly ruining lips, but i was in love with that lipstick and i was looking for one but without that stupid flower. I found, plus the design of her, the button and she crawls, conveniently plus in the bag itself will not open and she will not pour any shit, plus, it does not get dirty and does not break and does not get dirty all around (i'm talking about pain, so it was more than once) in general about lipstick, it's more tint, Does not moisturize but does not particularly dry like other tints, but i like how it looks on me, although bright and natural, i would say better it gives freshness, like tired winding, i put it on her lips and lightly on her cheeks plus a highlighter and immediately fresh. In general, i just love it, but it's more spring-summer option, for me for the winter it's bright, i would like to try other shades, i will order it.
Customer 
1 May 2019 13:50
Well packed all perfect
G***r 
26 Apr 2019 07:09
Came for a month
K***k 
8 Apr 2019 02:34
Shine came within a month. Looks normal. Smells a little like glue. The color of the lips gives a gently pink.
S***o 
6 Apr 2019 06:04
I am giving a five star for receiving the product in good condition but I have not tried it yet .
Customer 
5 Apr 2019 08:15
Lipstick is excellent but a little broke on the tip. The color is bright and beautiful.
F***f
26 Mar 2019 06:18
Very cool cosmetics)) packing-bomb)) you can safely take on gifts)) store-umnichka)) received ukrmail.
J***l 
24 Mar 2019 06:45
Came the wrong color, sorry. Everyone else is happy. The product corresponds to the description. Pleasant balm, odorless, with a light shade.
O***a
17 Mar 2019 20:26
Well packed, the lipstick itself is beautiful. The only thing-an unpleasant smell of plastic lipstick itself, but can fade
Y***a 
3 Mar 2019 16:20
very cute
H***n
3 Mar 2019 00:37
I love it
M***r 
2 Mar 2019 08:43
Got this item in perfect condition and very fats. Will definitely recommend and will buy again! The color is pretty and the glitter is mesmerizing.
M***b 
23 Feb 2019 16:37
not bad
K***k
11 Feb 2019 08:02
Flattened top, but cap otpad
Lipstick of a pleasant shade, easily falls on the lips, looks natural and cute, unusual packaging attracts attention. the store recommend, as everything is accurate and without delay.